1111brt Responsible Gaming

Our Commitment

1111brt operates with a clear mission: to provide entertainment and gaming opportunities in a safe, fair, and responsible environment. We recognise that while most players enjoy gaming as harmless recreation, some may develop problem gambling behaviours. We are committed to preventing harm, protecting vulnerable players, and supporting anyone who experiences difficulties.

Responsible gaming is not an afterthought at 1111brt—it is embedded in our platform design, our bonus terms, and our daily operations. Every feature, from deposit limits to self-exclusion tools, exists to help you maintain control and play within your means.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you notice any of these signs in yourself or a loved one, it may be time to seek help or take a break:

• Spending more money or time gaming than planned.
• Chasing losses by depositing more money to recover previous losses.
• Gambling to escape stress, anxiety, loneliness, or sadness.
• Lying to family or friends about gaming activities or spending.
• Neglecting work, studies, family, or social responsibilities because of gaming.
• Borrowing money or using credit to fund gaming.
• Feeling irritable, anxious, or restless when unable to play.
• Unsuccessful attempts to reduce or stop gaming.

If any of these apply to you, we encourage you to use 1111brt's player protection tools immediately or contact one of our support partners.

Player Protection Tools

1111brt provides built-in safeguards to help you stay in control. All of these tools are free and available to every player:

Deposit Limits

Set a maximum amount you are willing to deposit per day, week, or month. Once the limit is reached, your account will be unable to accept further deposits until the period resets. Limits can be lowered at any time, but any increase requests require a 7-day waiting period.

Loss Limits

Define a ceiling on net losses per day, week, or month. If you reach this limit, all gaming will be suspended for the remainder of that period. Loss limits encourage realistic expectations and prevent escalation.

Betting Limits

Restrict the maximum stake on individual bets or spins. This helps you control the pace of spending and reduces the impact of a single losing bet.

Session Time Limits

Set a maximum duration for a single gaming session. After the time expires, you will be automatically logged out and prompted to confirm before continuing. This creates natural breaks in play.

Reality Check Notifications

Receive pop-up reminders showing how long you have been playing and how much you have spent during your current session. These interruptions help you assess your activity objectively.

Deposit & Loss Limits at 1111brt

Our limits are designed to be flexible, realistic, and responsive to your circumstances. Here is how they work:

All limits are managed from your account settings under "Responsible Gaming." Lowering a limit takes effect immediately. Requesting an increase requires a 7-day cooling-off period, giving you time to reconsider.

Self-Exclusion & Account Suspension

If you need to step away from gaming entirely, 1111brt offers two options:

Self-Exclusion (Temporary)

Exclude yourself from your 1111brt account for a period of your choosing: 1 week, 1 month, 3 months, 6 months, or 1 year. During the exclusion period, your account will be locked and you cannot deposit, play, or withdraw. You can request early exit only in exceptional circumstances (e.g., unexpected financial hardship) by contacting support.

Permanent Account Closure

If you wish to close your account permanently and irreversibly, contact our support team. All funds will be withdrawn to your registered payment method. A permanent closure cannot be reversed.

Multi-Operator Exclusion (NCPG)

1111brt participates in national self-exclusion registries where available. If you register for multi-operator exclusion through the National Council on Problem Gambling (NCPG) in Bangladesh, we will honour this across our platform.

Support Resources & Help

If you are struggling with gambling, help is available. 1111brt offers direct support, and we also partner with trusted organisations:

1111brt Support Team

Our 24/7 support team is trained to recognise problem gambling and can assist with immediate account restrictions, limit adjustments, or referrals to external help. Contact us any time via live chat or email at [email protected].

National Helplines (Bangladesh)

• NCPG Helpline: Available for confidential advice and referral to counselling services (details provided upon request via [email protected]).
• Befrienders Bangladesh: Emotional support hotline for mental health crises; gambling-related distress is included.

International Resources

• Gamblers Anonymous: Free peer support and meetings (in-person and online) for anyone affected by problem gambling.
• Gambling Therapy: Free confidential online support and self-help tools (www.gamblingtherapy.org).
• BeGambleAware: Independent UK charity with guides and resources for players and families (www.begambleaware.org).

You are never alone. Seeking help is a sign of strength, and support is available 24/7 at no cost.

Age Verification & KYC

To protect minors and comply with Bangladesh gaming regulations, 1111brt enforces strict age verification at registration and before first withdrawal:

At Registration

You must provide your date of birth. We use automated systems to verify that you are at least 18 years old. Fraudulent age claims result in immediate account closure and potential legal action.

Before First Withdrawal (KYC)

Before withdrawing any winnings or funds, you must complete Know Your Customer (KYC) verification by submitting one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

KYC review typically takes up to 12 hours. This process confirms your identity, detects underage players, and prevents fraud and money laundering. Your documents are encrypted and stored securely.