Sports / Casino
1111brt keeps this policy straightforward: we tell you exactly what data we hold about your account, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions, and this policy applies wherever that access is permitted.
When you open an account with us, we collect the details you provide during registration — your name, email address, contact number and any identity documents we ask you to submit for account verification. We also record transactional data connected to your wallet activity, including deposits made through bKash, Nagad or Rocket and withdrawals processed via Bank Transfer. This data lets us maintain your account, process transactions accurately and respond to your support requests. We do not sell your personal information to third parties. Where we share data with service providers — such as payment processors or platform infrastructure partners — we require them to handle it under equivalent confidentiality obligations. We retain account records for as long as your account remains active and for such further period as our operating obligations require. You may request a copy of your stored data or ask us to correct inaccuracies at any time through our support channel. Our data practices are subject to applicable law in your jurisdiction, and your use of this platform depends on local law and eligible regions.
This policy covers all personal data we process in connection with your 1111brt account. Knowing its boundaries helps you understand what we are responsible for and where external services set their own rules. The four areas below define what sits inside and outside our policy scope.
All data collected when you register, log in or verify your identity falls under this policy. This includes your contact details, security credentials and any documents you submit. We are responsible for how this information is stored and used on our side.
Deposit and withdrawal records linked to your wallet — whether through bKash, Nagad, Rocket or Bank Transfer — are within scope. We hold these records to maintain accurate account history and to respond to any transaction queries you raise.
Your browsing activity on our platform, game session data and the pages you visit are captured in aggregated or session logs. We use this to keep the lobby functional and to understand how our game rooms are used, not to profile you individually for marketing.
External links, payment gateways and game content providers operate under their own privacy terms. Once your interaction moves off 1111brt's platform — for example, to a payment processor's interface — that provider's policy applies. We cannot control or be held responsible for those external practices.
You have concrete actions available to you, and we have built our support path to make these straightforward. Reviewing your stored account data, correcting a detail that has changed, or asking a question about how we use your information are all things you can do by contacting our support team directly. We do not require you to submit a formal legal request to access basic information — the record of your bKash deposits, Nagad transactions or Bank Transfer withdrawals is visible inside your account wallet once you are logged in. If you spot an error in your registered contact number or name, raise it through the support channel and we will correct it promptly. For questions about data retention, third-party sharing or cookie usage, our team is the right starting point. Where your request relates to legal rights specific to your jurisdiction, we will acknowledge it and respond according to the obligations that apply in your eligible region.
Log into your account and open the wallet or transaction history section to view deposit and withdrawal records. Your registered details are also visible under account settings — no separate request needed for this level of access.
If your name, contact number or email address on file is no longer accurate, contact our support team with the correction. We will update the record and confirm the change once our verification step is complete.
Any question about what data we hold, how long we keep it, or who it is shared with can be sent to our support team by email or live chat. We respond to privacy questions as a separate queue so they do not get lost in general account queries.
For requests that go beyond basic account access — such as asking for a full data summary or raising a concern about third-party sharing — contact us in writing. We will confirm receipt and handle it according to the rules that apply in your eligible region.
Our support routes cover privacy questions the same way they cover account queries. Use the channel that works for you — each one reaches the same team. We do not publish response time commitments here, but privacy-related messages are handled as a priority queue separate from general support.
Open the live chat widget from any page on 1111brt to reach our support team directly. State that your question is privacy-related so it is routed correctly from the start.
Send your privacy question or data request to our published support email address. Include your registered account email so we can locate your record without asking for it separately.
The Help section inside your logged-in account area contains published policy documents and a direct link to submit a formal data query. Check there first for answers to common questions before raising a new contact.
We keep your data secure through a combination of access controls, encrypted storage and defined retention periods. Our team reviews these practices regularly to make sure they stay consistent with our operating obligations. If anything changes in how we collect or use your data, we update this policy and note the change date at the top of the page so you can see what is new.
We use session cookies to keep your account logged in and functional cookies to remember your lobby preferences. Analytics cookies collect aggregated usage data only — they do not identify you personally. You can adjust cookie settings through your browser, though some site functions depend on them.
Access to your account is protected by your login credentials. We do not store payment credentials such as your bKash PIN or Nagad access code on our side — those remain between you and your wallet provider. Any suspicious account activity should be reported to our support team immediately.
We keep your account data for as long as your account is active. After closure, we retain transaction records and identity data for the period required by our operating obligations. Once that period ends, the data is deleted or anonymised according to our internal schedule.
When we make a material change to this policy, we post the updated version on this page with a revised date. Continuing to use your account after a posted update means you have seen the change. For significant changes, we may also send a notice to your registered email address.
These are the questions our account holders ask most about this policy — covering data access, payment records, cookies and how to raise a concern. If your question is not here, our support team is the next step.
We collect the details you enter during registration — name, email, contact number and any identity documents required for verification. Once your account is active, we also record transaction data including deposits via bKash, Nagad or Rocket and withdrawals through Bank Transfer. Game session data is captured at an aggregated level.
Your transaction history and registered account details are visible inside the logged-in account area. For a broader summary of all data we hold — beyond what the account dashboard shows — contact our support team by email. We will confirm what is held and provide it in line with your eligible region's rules.
We share data only where necessary — with payment processors handling your bKash, Nagad or Bank Transfer transactions, and with platform infrastructure partners. All third parties are required to handle your data under confidentiality terms. We do not sell your personal data to any external party for marketing or any other purpose.
Contact our support team through live chat or email and tell us which detail needs correcting — for example, a name spelling or contact number. We will ask you to confirm your identity and then update the record. You will receive confirmation once the change has been made.
We keep your data while your account is active. After you close the account, we retain transaction and identity records for the period our operating obligations require. Once that period lapses, the data is deleted or anonymised. The exact retention period depends on the rules applicable to your eligible region.
We post the updated policy on this page with a revised date at the top so the change is visible. For material changes, we may also send a notice to your registered email. Continuing to use your account after a posted update means you have had the opportunity to review it. You can contact support if you have questions about a specific change.